Category Archives: Intervention

REPRESENTATION

Universal Care encourages Referring Agents and Service users to make representation or complaints with regard to any services that they are unhappy with.

In line with Representation and complaints policy if a young person, vulnerable adult or relative / visitor has a complaint that is not of a...

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Mediation

Universal Care Consultants ensures that all employees and young people are able to access services and support based on their individual needs and that the Equal Opportunities and Diversity Policy is adhered to at all times. Universal Care Consultants are committed to ensuring that each young person, adult and family’s needs and values...
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Equal Opportunity

Universal Care ensures that all employees and young people are able to access services and support based on their individual needs and that the Equal Opportunities and Diversity Policy is adhered to at all times. We are committed to ensuring that each young person, adult and family’s needs and values are respected...
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